Shipping Policy | Skytapes — Aerospace Tape Specialists
Skytapes.com
Shipping Policy
Last updated: October 2026 · Questions? Call (855) 228-2737 or email sales@skytapes.com
01
Order Processing
All orders ship from our warehouse in Melbourne, Florida.
In-stock orders placed before 2:00 PM Eastern Time on a business day (Monday–Friday, excluding holidays) are processed the same day. Orders placed after 2:00 PM Eastern Time, on weekends, or on holidays are processed the next business day. Processing means your order has been picked, packed, and prepared for carrier pickup.
Some products have longer lead times. Each product page shows its lead time, and that lead time applies before your order ships. If an item you ordered isn't in stock, we'll contact you with the expected ship date. Faster shipping methods shorten transit time only. They don't shorten a product's lead time.
02
US Shipping
Standard shipping is free on every order shipped within the United States, with no minimum purchase. That includes Alaska, Hawaii, and PO boxes.
| Service | Estimated transit time | Cost |
|---|---|---|
| Standard | 5–7 business days | FREE |
| Expedited | 2–3 business days | Calculated at checkout |
| Overnight | Next business day | Calculated at checkout |
Transit times are estimates and start when the carrier picks up your order, not when you place it. Deliveries to Alaska, Hawaii, and PO boxes may take longer. Expedited and overnight shipping aren't available to PO boxes.
03
International Shipping
We ship worldwide. International rates are calculated at checkout based on destination and package weight.
| Service | Estimated transit time | Cost |
|---|---|---|
| Standard International | 10–21 business days | Calculated at checkout |
| Expedited International | 5–10 business days | Calculated at checkout |
Transit times start when the carrier picks up your order and don't include time in customs.
04
Order Tracking
When your order ships, you'll receive a confirmation email with a tracking number. Tracking can take up to 24 hours to become active. If you have trouble tracking your order, email sales@skytapes.com.
05
Lost or Damaged Packages
If your order arrives damaged, contact us within 7 days of delivery. If your package hasn't arrived, contact us within 7 days of the expected delivery date. We'll work with the carrier to resolve it and, where applicable, send a replacement or issue a refund.
- Take photos of the damaged packaging and items when you receive them.
- Email sales@skytapes.com with your order number and the photos.
- Keep the box and packing materials. The carrier may need them for a claim.
Have a shipping question?
Contact us about your order, delivery options, or a product's lead time before you buy.
Mon–Fri, 9 AM–5 PM ET · (855) 228-2737 · sales@skytapes.com