Shipping policy

Last updated: May 2025  |  Questions? Call (855) 22-TAPES  or (855) 228-2737  or email sales@skytapes.com

01 — Free Domestic Shipping (United States)

We are proud to offer free standard shipping on every order shipped within the United States — no minimum purchase required. Orders placed before 2:00 PM EST on business days (Monday–Friday, excluding holidays) are processed the same day. Orders placed after 2:00 PM EST or on weekends and holidays are processed the next business day.

Service Estimated Delivery Cost
Standard Shipping 5–7 business days FREE
Expedited Shipping 2–3 business days Additional fee at checkout
Overnight Shipping Next business day Additional fee at checkout

02 — International Shipping

SkyTapes ships worldwide! International shipping rates and delivery times vary by destination and are calculated at checkout based on destination and package weight.

Service Estimated Delivery Cost
Standard International 10–21 business days Calculated at checkout
Expedited International 5–10 business days Calculated at checkout

Duties, Taxes & Customs: International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the sole responsibility of the customer and are not included in our shipping fees. SkyTapes is not responsible for delays caused by customs processing.

03 — Order Processing

All orders are processed within 1–2 business days of purchase confirmation. Once your order ships you will receive a confirmation email with a tracking number.

  • Orders cannot be modified or canceled after they have been processed
  • We do not ship to P.O. Boxes for expedited or overnight services

04 — Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become active after your shipping confirmation email is sent.

05 — Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, where applicable, send a replacement or issue a refund.

  • Take photos of any damaged packaging or items upon receipt
  • Email sales@skytapes.com with your order number and photos
  • Do not discard damaged packaging — it may be needed for a carrier claim

06 — Contact Us

Have questions about your order or our shipping policy? We're here to help.